Processing Time:
- All orders are processed within 1-2 business days.
Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- We offer free standard shipping on all U.S. orders over $40 and free international shipping on orders over $100.
- Estimated delivery times: U.S. orders - 3 to 5 business days, international orders - approximately 2 weeks.
- Please note that delivery times are estimates and may be subject to unexpected delays.
Shipment Confirmation & Order Tracking:
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Customs, Duties, and Taxes:
- We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lost & Damages:
- If your order is lost or damaged, please contact us at support@grain-buds.com with evidence of the issue. We will send a replacement or issue a refund once your claim is verified.