Return Policy

Overview

We want you to love your Grain Buds products! If you experience any issues with your order or wish to make a return, please contact us at support@grain-buds.com for assistance.

Returns

• You have 30 days from the date of delivery to initiate a return.
• Items must be unused, in their original condition, and accompanied by a receipt or proof of purchase.
• Returns must be shipped within 15 days of delivery for a full refund (minus shipping fees), 30 days of delivery for store credit.
• Returns initiated after 30 days are final sale and not eligible for a refund.
• Items discounted 25% or more are final sale and cannot be returned.
  

Refunds

• Once we receive and inspect your return, we will notify you of its approval status.
• If approved, refunds will be processed minus the shipping fee.

Return Shipping

• Customers are responsible for return shipping costs. Please purchase a shipping label through your preferred carrier. 
• If a return label is requested, return shipping costs will be deducted from the refund amount.
• Kindly note that Grain Buds is not responsible for lost or damaged returns - we recommend purchasing tracked shipping and shipping insurance on your return.