Returns & Refunds
We truly hope you enjoy your Grain Buds products. If something doesn’t feel right, we’re here to help.
If you have any concerns with your order or would like to request a return, please contact us at support@grain-buds.com.
Returns
We accept returns within 30 days of delivery. To be eligible for a return, items must be unused, unopened where applicable, and in their original condition and packaging.
Returns requested more than 30 days after delivery are not eligible for a refund.
Return Shipping
Return shipping costs are the responsibility of the customer. You may purchase a return label through your preferred carrier, or we can provide a return label and deduct the cost from your refund.
Grain Buds is not responsible for returns that are lost or damaged in transit. We recommend using a tracked and insured shipping method.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us at support@grain-buds.com with your order details and photos of the issue so we can make it right.
Refunds
Once your return is received and inspected, please allow 3–5 business days for us to process your refund.
Approved refunds will be issued to your original payment method, excluding original shipping fees. Please allow additional time for your bank or credit card provider to post the refund to your account.